Our Guarantee to your Satisfaction, Security, and Privacy

Our customers’ security, privacy, and satisfaction are very important considerations for us. You can rely on Oriental Pearls.net to deliver the highest level of professionalism, trust, and commitment that you have every right to expect in E- Commerce transactions. In addition to the guarantee of ensuring you the highest quality products always at the best prices, we are striving to provide you with the most enjoyable shopping experience and the highest security and privacy guarantee.

Please review our Privacy Policy here.

Satisfaction Guarantee

Treating every customer as if they were our "only" customer is our top priority for Oriental Pearls. We value your return patronage and hopefully by word of mouth, our business can grow even faster. In addition our high quality products and skillful work gives us the confidence to stand right behind of our product, and created the strongest guarantee program -all products are backed by our three part guarantee:

• At least 5 times less than retail price guarantee

Take your pearls to any retail store, you will find our price is at least 5 times less than any one of them. Why? Because they buy from us - from people who own pearl farms. They are store owners not pearl farm owners. Pearl that go to their shop have passed at least 5-6 layers of middlemen. And every time it goes through a layer, the price doubles.

Now with a mouse and an internet connection, you can be just like them, paying the lowest wholesale prices for premium quality of pearl jewelry. We are so confident that we can guarantee your pearls will be at least 5 times less than any retail store in your town. If not, just show the products and price to us, we will match it below 10% of their price. Free certificate of authenticity is accompanied with your order.

• 30-day risk-free trial guarantee

For 30 days from your purchase, we guarantee your satisfaction by having a 90 day, "no question asked" time period when you can send your purchase back, and we will refund your money. Except for special customer ordered items, there will be 15% restocking fee, all other items there will be no restocking fee, no questions asked. To ensure a timely refund, please make sure to to provide us with either your invoice number or your name on the card, we will refund you with the money as soon as we receive your returned package.

Security Guarantee

Your transaction is always secure when you buy from Oriental Pearls.net. Oriental Pearls uses e-Processing Network, a highly secured online payment service network which has not only the best commercially available technology, but also uses the latest encryption technology and procedures. Secure payment can be made with any Visa or Master credit cards! You may also choose to call in or fax in the order form if you prefer.

Privacy Guarantee

When you shop at Oriental Pearls.net, your personal and transaction information is protected both on line and offline. Information that you provide us will be used only for billing purposes and to fill your order. It will not be given, sold, or rented to any other person or business. If you have any concerns regarding to your purchase and security, please do no hesitate to send us an e-mail at support@orientalpearls.net and we will contact you within 24 hours. Please review our detailed Privacy Policy here.